Website Design Company | Bitzazz Logo

Updated: June 20th, 2025

Terms Of Service

Welcome to Bitzazz! Bitzazz.com, Inc. (“Bitzazz”) provides our website located at www.bitzazz.com (the “Site”) and our website development and SEO services accessible via our Site and our dashboard application (“CMS”). To make these Terms easier to read, the Site, our services, and CMS are collectively called the “Services.” Please read these Terms of Service (the “Terms”) carefully because they govern your use of our Services.

Changes to Terms or Services

We may modify the Terms at any time, in our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on the Site or through other communications. It’s important that you review the Terms whenever we modify them because if you continue to use the Services after we have posted modified Terms on the Site, you are indicating to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

Arbitration Notice

THIS AGREEMENT CREATES A BINDING LEGAL AGREEMENT BETWEEN YOU AND BITZAZZ AND INCLUDES AN ARBITRATION CLAUSE UNDER WHICH CERTAIN CLAIMS MAY NOT BE BROUGHT IN COURT OR DECIDED BY A JURY. PLEASE READ THIS AGREEMENT CAREFULLY.

You agree that disputes between you and Bitzazz will be resolved by binding, individual arbitration and you are waiving your right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.

Who May Use the Services

Eligibility

You may use the Services only if you are 13 years or older and are not barred from using the Services under applicable law. To make a purchase via the Services (described in the Section titled “Purchases” below), you must be 18 years or older and capable of forming a binding contract.

Registration and Your Information

If you want to use certain features of the Services you’ll have to create an account (“Account”). You can do this via our CMS Dashboard. It’s important that you provide us with accurate, complete, and up-to-date information for your Account and you agree to update such information, as needed, to keep it accurate, complete, and up-to-date. If you don’t, we might have to suspend or terminate your Account. You agree that you won’t disclose your Account password to anyone and you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether or not you know about them.

Using the Services

The Services provide you with access to our proprietary CMS dashboard. This dashboard is designed to allow you to manage the content of the website we have built for you. The specific functionalities available are dependent on your Subscription level.

You understand and agree that the Services are a tool to manage your online presence and are not intended as a guarantee of specific business outcomes or revenue. You are solely responsible for your use of the Services and the content you manage through them.

Purchases

Fees

Bitzazz offers its Services through an initial project fee and an ongoing monthly or yearly subscription (“Subscription”). A description of the features associated with your Subscription is available via the Services or your project proposal. When you engage in a transaction with us, we will ask you to supply information relevant to your Transaction, such as your credit card number, the expiration date of your credit card, and your billing address (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information.

If you choose to initiate a Transaction, you authorize us to provide your Payment Information to third-party service providers (such as Stripe) so we can complete your Transaction, and you agree: (a) to pay the applicable fees and any taxes; (b) that Bitzazz may charge your provided payment method for verification, pre-authorization, and payment purposes; and (c) to bear any additional charges that your bank or other financial service provider may levy on you.

All payments made are non-refundable except as expressly provided in these Terms. If you have any concerns or objections regarding charges, you agree to raise them with us first before initiating a dispute. Bitzazz reserves the right to not process or to cancel an order in certain circumstances, for example, if a credit card is declined or if we suspect fraudulent activity.


Subscription Term, Renewal, and Termination

1. Subscription Term: Your ongoing Subscription Term begins on the date your website is officially launched and made live to the public. The service then continues on a monthly or yearly basis ("Subscription Term"), as selected during your initial agreement.

2. Automatic Renewal: To ensure uninterrupted service, all Subscriptions will automatically renew for subsequent periods of the same length as the original term. You authorize Bitzazz to charge your provided Payment Information at the time of each renewal.

3. How to Cancel Your Subscription: You may cancel the auto-renewal of your Subscription at any time by providing written notice to us at support@bitzazz.com at least thirty (30) days before your next renewal date. You will continue to receive the Services until the end of your current paid term.

4. No Refunds: All payments made are non-refundable, except in the case of a "for cause" termination by you as a result of a material breach of these Terms by Bitzazz.

5. Changes to Pricing: Bitzazz reserves the right to change its pricing terms for Subscriptions at any time. We will provide you with reasonable advance notice of any fee changes. Such changes will only apply to Subscription renewals after the notice has been provided. If you do not agree to the new pricing, you may choose not to renew your Subscription.

6. Consequences of Non-Payment or Subscription Lapse: All Services, including website hosting and access to the CMS, are contingent upon an active, fully paid Subscription.

  • Payment Failure and Suspension: If a Subscription payment fails, is disputed, or is not received on the due date, your Account will be automatically suspended. Upon suspension, your website will be taken offline and will no longer be accessible to the public or to you via the CMS.

  • Grace Period and Notification: We will make reasonable attempts to notify you of the payment failure via the email address associated with your Account. You will have a grace period of fourteen (14) days from the date of the failed payment to rectify the issue and settle the outstanding balance.

  • Termination and Deletion: If the outstanding balance is not paid in full within the 14-day grace period, Bitzazz reserves the right to terminate your Account and permanently delete your website and all associated User Content from our servers without further notice. It is solely your responsibility to ensure your Payment Information is current and your Subscription is active.

7. Future Functionality: You agree that your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by Bitzazz regarding future functionality or features.


Intellectual Property, Content, and Platform License

1. Bitzazz Intellectual Property: All aspects of our proprietary platform, including but not limited to the underlying code, software, design systems, server architecture, CMS, workflows, and technology ("Platform"), are the exclusive intellectual property of Bitzazz. This Agreement does not grant any ownership rights to our Platform.

2. Your Content: You retain full ownership of all content you provide for the project, including text, images, logos, videos, and data ("User Content"). You grant us a non-exclusive license to use your User Content for the express purpose of providing the Services.

3. Limited License to Use: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Platform to power your live website for the duration of your active Subscription with us.

4. Platform Credit: As a condition of using our Services, you agree that Bitzazz may place a small, unobtrusive credit link (e.g., "Powered by Bitzazz") in the footer of your website. An optional white-label fee may be paid to remove this credit; please contact us for details on this service.


Service Portability and Business Continuity

1. Platform Portability: Due to the integrated and proprietary nature of our Platform, a website built on our system cannot be "packaged," "migrated," or transferred to a third-party hosting provider. The functionality, security, and performance of your website are intrinsically tied to our live Platform environment.

2. Data Portability Upon Termination: Following the termination or expiration of your Subscription, you may request an export of your User Content. We will have no obligation to maintain or provide any User Content after a 30-day period following termination and may thereafter, unless legally prohibited, delete all User Content in our systems.

3. Business Continuity: In the unlikely event that Bitzazz ceases its operations, we will provide all active clients with a 30-day window to request and receive: (a) a complete export of their User Content, and (b) a static HTML, CSS, and JavaScript version of their website. This static version will represent the visual design of the live website but will not include our Platform's server-side functionality or CMS.


General Prohibitions

You agree not to do any of the following: Post, upload, publish, or transmit any Content that violates our content policies; Use, display, or frame the Services or any Bitzazz trademark without our express written consent; Attempt to probe, scan, or test the vulnerability of any Bitzazz system or network; Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; Interfere with the access of any user, host or network.


Termination

We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may cancel your Account at any time by sending an email to us at support@bitzazz.com. Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, intellectual property provisions, warranty disclaimers, and limitations of liability.


Feedback

We welcome feedback, comments, and suggestions for improvements to the Services or Products (“Feedback”). You can submit Feedback by emailing us at support@bitzazz.com. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicenseable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

Prohibitions

You agree not to do any of the following:

  • Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;

  • Use, display, mirror or frame the Services, or any individual element within the Services, Bitzazz name, any Bitzazz trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Bitzazz express written consent;

  • Access, tamper with, or use non-public areas of the Services, Bitzazz computer systems, or the technical delivery systems of Bitzazz providers;

  • Attempt to probe, scan, or test the vulnerability of any Bitzazz system or network or breach any security or authentication measures;

  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Bitzazz or any of Bitzazz's providers or any other third party (including another user) to protect the Services;

  • Attempt to access or search the Services or download Collective Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Bitzazz or other generally available third party web browsers;

  • Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;

  • Use any meta tags or other hidden text or metadata utilizing a Bitzazz trademark, logo URL or product name without Bitzazz's express written consent;

  • Use the Services for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms;

  • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive or false source-identifying information;

  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services;

  • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;

  • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;

  • Impersonate or misrepresent your affiliation with any person or entity;

  • Violate any applicable law or regulation; or

  • Encourage or enable any other individual to do any of the foregoing.

Although we’re not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

Links to Third Party Websites or Resources

The Services and App may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

Termination

We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may cancel your Account at any time by sending an email to us at support@bitzazz.com. If you purchase Subscription via an App Provider, you should also cancel your Subscription with the App Provider directly. Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.

Warranty Disclaimers

The Services, Products and Content are provided “as is,” without warranty of any kind. Without limiting the foregoing, we explicitly disclaim any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement and any warranties arising out of course of dealing or usage of trade.We make no warranty that the Services or Products will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.

Indemnity

You will indemnify and hold harmless Bitzazz and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your access to or use of the Services or Content or (ii) your violation of these Terms.

Limitation of Liability

Neither Bitzazz nor any other party involved in creating, producing, or delivering the Services, Products or Content will be liable for any incidental, special, exemplary or consequential damages, including, but not limited to, lost profits, loss of data or goodwill, service interruption, computer damage or system failure or the cost of substitute Services or Products arising out of or in connection with these terms or from the use of or inability to use the Services, Products or Content, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Bitzazz has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.In no event will Bitzazz's total liability arising out of or in connection with these terms or from the use of or inability to use the Services, Products or Content exceed the amounts you have paid to Bitzazz for use of the Services, Products or Content or fifty dollars ($50), if you have not had any payment obligations to Bitzazz, as applicable. The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between Bitzazz and you.

Changes

Notwithstanding the provisions of the “Modification” section above, if Bitzazz changes this “Dispute Resolution” section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to support@bitzazz.com) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of Bitzazz's email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Bitzazz in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).

General Terms

These Terms constitute the entire and exclusive understanding and agreement between Bitzazz and you regarding the Services, Products and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Bitzazz and you regarding the Services, Products and Content. If any provision of these Terms is held invalid or unenforceable (either by an arbitrator appointed pursuant to the terms of the “Arbitration” section above or by court of competent jurisdiction, but only if you timely opt out of arbitration by sending us an Arbitration Opt-out Notice in accordance with the terms set forth above), that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.You may not assign or transfer these Terms, by operation of law or otherwise, without Bitzazz prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Bitzazz may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.Any notices or other communications provided by Bitzazz under these Terms, including those regarding modifications to these Terms, will be given: (i) by Bitzazz via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. Bitzazz failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Bitzazz. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Contact Information

If you have any questions about these Terms or the Services or Products, please contact Bitzazz at support@bitzazz.com.